Every roofing call answered, even in storm season.

Calls that reach our line are answered within two rings, every hour of the year; any downtime is credited by the hour. You switch on the storm-day script: tarp path first, wider inspection windows, shorter intake. Your plan is sized to your call volume on a short call, storm months included, and your monthly report shows every call.

Only what your script allows. It books the inspection and takes the storm date, the insurer and the claim number if there is one. It never gives a coverage opinion, never offers to cover or waive a deductible, and never offers to handle the claim. Your inspector documents the damage with photos and a written estimate; the claim is between the homeowner and their insurer.

No. Not even if a caller says another roofer did. In Texas, Colorado and Florida that offer is illegal, and Canadian insurers call it a fraud red flag. Riley says it's never offered, and books the inspection.

Only the prices you give us: tarp or call-out fees, inspection fees, and any replacement range you approve. Everything else becomes "we measure first and give you a written estimate."

Yes. Riley books into your calendar, and CRM links, in the bigger sizes, connect it to JobNimbus, AccuLynx, Roofr or whatever you run, set up at kickoff. Your office also gets every lead by text and email.

No. Riley never places outbound sales calls. It calls back people who asked for a callback, or returns a missed call when you tell it to. Texts go only to people who contacted your business. We build the channels that make homeowners call you: your Google profile, your site, your ads.

Each stage comes in three sizes, and your price is matched to your business on a short call or by email. You see it in writing on a one-page Order Form before you sign, and every monthly service is month to month.

No long-term contract and no minimum term. You sign a one-page Order Form, every monthly service is month to month, and you can cancel any time by email before your next billing date. Your service runs to the end of the month you've already paid for.

On Get Answered, your first month is money-back: within 30 days of go-live, email us and the first month's plan fee comes back. No form, no argument. If your receptionist isn't live within 7 business days of kickoff and the delay is ours, your Get Answered setup fee comes back. One refund, not two: if that setup fee comes back under Seven days, Thirty days doesn't also apply. The first half of a website build comes back in full if you cancel in writing before design starts. Otherwise setup fees, monthly fees, add-ons, projects and extra minutes are not refunded.

The whole build, done for you, one time. One of our specialists writes your script from your kickoff call and you approve it before it answers a single call. The setup also covers your call flows and emergency rules, your price sheet and answers from your own information, calendar and booking connected, number forwarding set up with you, text-message registration with the carriers where texting is used, your voice and greeting, test calls before go-live, and the go-live checklist. It's charged once, at signing with your first month, and the Seven Days promise stands behind it: live within 7 business days of kickoff, or, if the delay is ours, the Get Answered setup fee comes back.