Thanks for calling Wrenfield Auto. This is Riley, the shop's AI assistant, and this call is recorded. How can I help?
Hi, I need my winter tires put on. Can I get in this week?
Sure. Are your winter tires already on rims, or do they need to be mounted?
On rims. They're in my garage.
Great, that's a swap. What's the vehicle?
A 2019 RAV4.
I have Thursday at 8:00 or Friday at 10:30. A swap on rims takes about 45 minutes here, so you can wait or drop it off.
Thursday at 8. I'll wait. How much is it?
A swap on rims is one flat price, with shop supplies included. If a tire needs a repair or a sensor, the advisor will tell you before any work is done.
Okay, good.
Booked: Thursday at 8:00, winter tire swap on rims, 2019 RAV4, waiting. Can I get your name and a number I can text the confirmation to?
Dana. This number's fine.
Thanks, Dana. You'll get a text now with the time and the address. Reply C to confirm. Anything else?
No, that's it. Thanks.
See you Thursday at 8. Have a good night.
Dana gets a confirmation text. The owner gets: New booking, Thu 8:00, Dana, 2019 RAV4, winter swap on rims, waiting. Booked by phone 7:41 pm.